Orders placed on the RedCarter.com website can be shipped to the US only. Once your order is placed, you can expect it to be processed within 48 business hours. Items are shipped via FedEx. You will be emailed your tracking number as soon as your order ships. If package status shows delivered and you didn't receive the item, all claims must be made with the designated carrier.
Our transit times are based on FedEx posted delivery days and we cannot guarantee receipt of your order in the stated number of days if there are carrier issues, inclement weather or other factors out of our control.
Free Standard Ground Shipping: 1-5 Business Days on all orders over $80.00. If your order is under $80.00 you will pay $7.99
2-Day Shipping: Orders will need to be placed by 1pm EST for your order to ship same day. There will be no exceptions for this. Orders placed on a Friday for 2-day shipping will not arrive until Tuesday.
Still Have Questions? We're here to help!
Email us at firstname.lastname@example.org or call us at 212-609-3083 (Monday – Friday 9:00 AM – 5:00 PM Eastern Time).